> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vh3.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Ask Connie

> Open Connie in VH3 Connect, investigate in a session, then put the outcome on a Case.

# Ask Connie

Connie is the global assistant in VH3 Connect. She reads your company’s operating picture and returns cited, data-backed answers — and she can work with Cases and Teams when the answer needs an owner.

## Open Connie

1. Sign in to [app.vh3.ai](https://app.vh3.ai).
2. Select **Ask Connie** in the header.
3. Ask in plain language.
4. Review the answer, citations, and any structured UI she returns.
5. Use **New chat** in the header when the topic changes. **Sessions** lists earlier threads. **Close** dismisses the pane.

You can also open Connie from Advanced search after selecting results (**Ask Connie** on the selection bar).

## Composer and streaming

In any Connie or Salma pane:

* **+** opens saved prompts (search the picker). Typing `/` in the editor still works.
* The **mic on the composer** records a voice note.
* You can stop a reply while it is generating.
* Answers stream live. Thinking chrome and tool chips stay compact.

## Sessions

Connie keeps chat sessions so you can return to a thread. Prefer **one investigation per session** — for example one Case, one customer risk, or one standup brief. Keep unrelated topics in separate threads.

## Other entry points

* **Job** detail — side chat **Ask Connie**, the same streamed Connie as the header drawer. Session history on a job is listed for that customer. ([Jobs](/connect/jobs))
* **Contact** drawer — Connie on the customer, same stream. ([Contacts](/connect/contacts))
* **Quote Document** — **Ask Salma** on that document. ([Quote Documents](/connect/quote-documents))
* **Advanced search** — **Ask Connie** on a selection ([Search](/connect/search))

## Example prompts

* "We have had three repeat HVAC callouts at this customer this quarter — what is going on?"
* "Draft three bullets for the morning standup on open risks."
* "Show me which jobs you used for that answer."
* "Open or create a Case for this, assign the North Region Team, and summarise what we know so far."

After Connie briefs, keep the lasting trail on a [Case](/connect/cases) with an [Assigned Team](/connect/teams) — chat is for investigation, Cases are for ownership.

More habits: [Connie](/guides/connie) and [Working with your operation](/guides/working-with-your-operation).

## Related

* [AI assistants](/connect/ai-assistants)
* [Quote Documents](/connect/quote-documents)
* [Cases](/connect/cases)
* [Teams](/connect/teams)
* [Search](/connect/search)