> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vh3.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Contacts

> Find a customer, open their history, and ask Connie about risk on the account.

# Contacts

Contacts is the customer and contact directory. Open a record when you need who they are — then use Connie or Cases for what is going on.

**Path:** `/contacts`

## Browse contacts

1. Open **Contacts** in the sidebar.
2. Search the directory, or sort by **Name** or **Created** (default: newest first).
3. Switch grid/table view if you prefer.
4. Open a contact at `/contacts/:contactId`.
5. Ask **Connie** from the contact drawer about that customer’s jobs, repeats, or open risk. Contact Connie is the same streamed assistant as the header drawer — **+** for saved prompts, voice note on the composer, **New chat** and **Sessions** in the header. See [Ask Connie](/connect/ask-connie).

## From contact to owned work

* Related jobs and history: [Jobs](/connect/jobs) and [Search](/connect/search).
* Account risk that needs follow-through: [create a Case](/connect/cases) from the Cases page or from [Advanced search](/connect/search), then [assign a Team](/connect/teams).
* Portfolio ownership: keep key-account Teams linked to the customers they cover — see [Teams](/connect/teams).

## Related

* [Jobs](/connect/jobs)
* [Cases](/connect/cases)
* [Teams](/connect/teams)
* [Search](/connect/search)
* [Ask Connie](/connect/ask-connie)