> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vh3.ai/llms.txt
> Use this file to discover all available pages before exploring further.
# Pricing
> Simple, consumption-based pricing that grows with your operation. No per-seat fees. Cancel any time.
# Pricing
VH3 AI is priced on the volume of visits enriched, not on the number of seats. Every tier includes unlimited users. Start with API access and the full automation platform for free, or add the intelligence layer, Connie, AI agents, semantic search, and the operational graph from Core upward.
**For business owners.** Pricing scales with the work the operation does (visits enriched), not with how many people you hire. The whole team is on the platform without per-seat maths. AI consumption is transparent ([BYOK on your provider account](/guides/connie)) and there is no long lock-in beyond the tier minimum term. For governance and IT deployment, see [Deploying secure apps](/guides/deploying-secure-apps). For who in the business gets access, see [Users and teams](/guides/users-and-teams).
Every tier includes your whole team. Operations, dispatch, engineering, and account management all get access without adding to the bill.
You pay for the jobs enriched, not the users consuming the intelligence. The per-visit overage rate steps down as you scale, from £0.15 on Core to £0.10 on Connect and above.
Conversational AI costs go directly to your AI provider account (BYOK) at your contracted rate. No margin in the layer between you and the model. You can build agents with any provider and stack via the API or n8n.
***
## Plan comparison
| | VH3 API | VH3 Core | VH3 Core+ | VH3 Connect | VH3 Enterprise |
| ---------------------------------------------- | ------------ | -------------- | ------------ | ------------ | -------------- |
| **Monthly price** | Free | £995 | £1,995 | £2,995 | £9,995 |
| **Minimum term** | None | Month-to-month | 3 months | 3 months | Custom |
| **Visits included /month** | 500 | 1,000 | 2,500 | 5,000 | 10,000 |
| **Visit overage (per visit above inclusion)** | Not included | £0.15 | £0.12 | £0.10 | £0.10 |
| **Voice minutes included** | Not included | 500 | 1,500 | 3,000 | 15,000 |
| **Voice overage (per minute above inclusion)** | Not included | £0.18 | £0.18 | £0.15 | £0.12 |
| BigChange REST API proxy | ✓ | ✓ | ✓ | ✓ | ✓ |
| Third-party system proxy gateway | ✓ | ✓ | ✓ | ✓ | ✓ |
| Managed authentication | ✓ | ✓ | ✓ | ✓ | ✓ |
| Full n8n automation platform | ✓ | ✓ | ✓ | ✓ | ✓ |
| REST API + Developer SDK | ✓ | ✓ | ✓ | ✓ | ✓ |
| Intelligence layer (Connie, AI agents, graph) | Not included | ✓ | ✓ | ✓ | ✓ |
| Role-specific AI agents (BYOK) | Not included | ✓ | ✓ | ✓ | ✓ |
| Voice briefings + outbound calls | Not included | ✓ | ✓ | ✓ | ✓ |
| Semantic search + intelligence layer | Not included | ✓ | ✓ | ✓ | ✓ |
| Operational reporting + dashboards | Not included | ✓ | ✓ | ✓ | ✓ |
| Managed onboarding | Not included | ✓ | ✓ | ✓ | ✓ |
| Native integration layer | Not included | Not included | ✓ | ✓ | ✓ |
| User-based permissions + role mapping | Not included | Not included | ✓ | ✓ | ✓ |
| Advanced workflow automation | Not included | Not included | ✓ | ✓ | ✓ |
| VH3 Connect platform UI | Not included | Not included | Not included | ✓ | ✓ |
| Multi-agent orchestration + governance | Not included | Not included | Not included | ✓ | ✓ |
| Case management + audit trails | Not included | Not included | Not included | ✓ | ✓ |
| Embedded compliance | Not included | Not included | Not included | ✓ | ✓ |
| Lite White Glove TaaS (Systemise) | Not included | Not included | Not included | ✓ | Not included |
| Enterprise deployment programme (90-day) | Not included | Not included | Not included | Not included | ✓ |
| Dedicated programme manager | Not included | Not included | Not included | Not included | ✓ |
***
Visits are counted when a job is **enriched**, when the AI pipeline processes the record and writes it to the intelligence layer. Re-enrichment of an existing job after a status update does not count as a new visit. Voice and visit overage are billed independently.
## How billing works
**Visits (graduated across tiers).** Your inclusion covers the full AI pipeline per job: enrichment, entity resolution, graph writes, semantic indexing, and all report and sentinel processing. Overage visits above your inclusion are billed at your tier's per-visit rate. The rate steps down as you move up tiers, £0.15 on Core → £0.12 on Core+ → £0.10 on Connect and Enterprise, so growing operations benefit from a lower rate as they scale.
**Voice.** Voice minutes cover Connie voice sessions, engineer briefing calls, and outbound calls (CSAT, appointment rescheduling, confirmations). Minutes above your plan's inclusion are billed at your tier's per-minute overage rate.
**Conversational AI.** Connie's responses run against your own API key, costs go directly to your AI provider account (BYOK) at your contracted rate. No margin is added by VH3. You can build agents with any model provider via the API or n8n.
**Infrastructure.** Semantic search, operational graph, enrichment compute, sentinels, and reports are all bundled. There are no separate infrastructure line items.
## Cancellation and data portability
Rolling monthly contracts on Core, month-to-month. initial terms apply to Core+ and Connect. Cancel any time after the minimum term.
On cancellation, your enriched operational data, the operational graph, AI-generated summaries, and entity-resolved records are transferred to databases you control. You retain the intelligence your operation has built. Only access to the VH3 tooling and inference layer ends.
VH3 Enterprise operates on a separate contract with a structured 90-day deployment programme. Contact us to discuss fit and commercials.
Ready to connect your FMS and start your discovery sprint? [Contact us](mailto:hello@vh3.ai) or [request a demo](mailto:hello@vh3.ai?subject=Demo%20request).