Reports

VH3 AI generates structured operational reports from the intelligence layer so the right briefing lands before the team needs it: daily operations before standup, weekly summaries before planning, account reports before QBRs, and executive health checks before leadership review. Reports read from the same prepared model as discovery, sentinels, and Connie. That means the numbers, cited jobs, customer summaries, and risk signals stay aligned across chat, dashboards, scheduled emails, and custom apps.

Report types

Daily operations

A snapshot of yesterday’s work, jobs completed, SLA performance, notable events, and any sentinel triggers. Designed to land in an ops manager’s inbox before the morning standup.

Weekly summary

Trends, rankings, and operational highlights across the week. Identifies patterns that aren’t visible in a single day’s data.

Account monthly

Per-customer performance report covering job volumes, SLA metrics, response times, and any flagged risks. Suitable for sharing directly with FM clients.

Executive health check

A five-dimension health assessment spanning up to three years of operational history. Scored across quality, efficiency, coverage, risk, and growth.

Engineer performance

Individual breakdown, completion rates, SLA punctuality, first-time-fix rates, customer feedback, and workload distribution.

Site health

Site-level trends, fault frequency, repeat visit rates, equipment failure patterns, and maintenance trajectory.

Customer intelligence

Relationship summary, job history, risk signals, communication patterns, commercial activity, and recommended actions.

Sentinel digest

Aggregated summary of all sentinel triggers for a given period, useful as a standalone report or as a section within a broader briefing.

Report type values

Use the report type that matches the operating rhythm you are automating.

Friendly name	API value	Typical audience
Daily operations	`daily_operations`	Ops manager, dispatch lead
Weekly summary	`weekly_summary`	Operations leadership
Account monthly	`account_monthly`	Account manager, client review
Executive health check	`executive_health_check`	Owner, MD, senior leadership
Engineer performance	`engineer_performance`	Service manager, regional manager
Site health	`site_health`	Contract manager, technical lead
Customer intelligence	`customer_intelligence`	Account manager
Sentinel digest	`sentinel_digest`	Ops channel, regional team

Generating reports

curl -X POST "https://api.vh3connect.io/api:kP8T1CK7/reports/generate" \
  -H "X-API-Key: your-api-key" \
  -H "Content-Type: application/json" \
  -d '{
    "companyId": "your-company-id",
    "reportType": "weekly_summary",
    "startDate": "2024-11-04",
    "endDate": "2024-11-10"
  }'

Reports are generated asynchronously. The response includes a task ID you can poll for completion.

Delivery options

Reports can be consumed through the channel that matches the work:

API polling: retrieve the generated report content for custom apps or portals.
Email delivery: send scheduled reports to named recipients.
Slack/Teams: route digests and exceptions to channels via automation.
VH3 Connect: view rendered reports in the application dashboard.

Scheduling

Report generation can be triggered on demand via the API or scheduled via automation. Common patterns:

Daily operations report at 06:30 before the morning standup.
Weekly summary on Monday morning for operational planning.
Account monthly report before client review meetings.
Sentinel digest every morning for the regional channel.

n8n cron triggers are the usual low-code path for scheduling and routing. Custom apps can trigger the same endpoint from a server-side scheduler.

How operators use reports

Reports work best when they become part of a regular operating loop:

Read the daily operations report before standup, then ask Connie to explain one exception.
Use the weekly summary to decide which sentinel findings need cases.
Use account monthly for QBR prep, then verify the cited jobs before sharing externally.
Use engineer performance and site health reports to spot coaching or maintenance actions.

For wider operator habits, see Working with your operation.

Working with your operation

How reports fit into standups, account reviews, and case follow-through.

Sentinels

Continuous signals that can feed scheduled reports and digests.

Connie

Ask follow-up questions against report findings with citations.

Agent observability

Evidence standards for numbers and cited job references.

​Reports

​Report types

​Daily operations

​Weekly summary

​Account monthly

​Executive health check

​Engineer performance

​Site health

​Customer intelligence

​Sentinel digest

​Report type values

​Generating reports

​Delivery options

​Scheduling

​How operators use reports

​Related