No product changes shipped this week. The intelligence layer, Connie, sentinels, reports and briefings, email triage, and the BigChange integration continue to run as documented — see the API overview for the current surface.
No product changes shipped this week. The intelligence layer, Connie, sentinels, reports and briefings, email triage, and the BigChange integration continue to run as documented — see the API overview for the current surface.
New features
Intelligence layer launch. The VH3 AI intelligence layer is live: a maintained operational graph, meaning-based search, structured job enrichment, and continuous monitoring across your field service data. See Intelligence layer and Introduction.Connie. Ask plain-language questions against your live operational graph and get cited, synthesised answers. See the Connie guide and Connie API.Sentinels, cases, and teams. Sentinels watch the graph 24/7 for repeat visits, SLA drift, dormant customers, and emerging risk — and can open a case, draft context with Connie, and route it to the responsible team. Read the Sentinels guide and Users and teams.Email triage. Inbound emails are classified, linked to the right job or account, and queued for the right team. See Triage API and Email triage FAQ.Reports and briefings. Scheduled and on-demand operational reports and briefings draw from the live graph. See Reports, Briefings, and the Reports guide.Weather context. Weather data is now available as first-class operational context for jobs and sites. See Weather API.Agent Starter Kits. Ready-to-use configurations for connecting AI tools to the intelligence layer, including AGENTS.md, Cursor rules, the VH3 product MCP, Claude Projects, Claude Skills, and n8n agents.Verified n8n community node. The officialn8n-nodes-vh3ai node is verified on n8n, works on Cloud and self-hosted, and is usable as a tool by n8n AI agents. See n8n community node and the node reference.BigChange native integration. Direct BigChange API coverage through the intelligence layer and the n8n node: contacts, jobs, invoices, quotes, sales opportunities, purchase orders, notes, persons, resources, vehicles, stock, worksheets, and reference data. See the BigChange API overview.