Users and roles
Invite people into your company and assign product roles under Profile. This page is company access — who can sign in and what they can administer. For operational Teams that own Cases (regions, portfolios, incident rooms), see Teams. Path:/profile
Who can manage users
Roles you can assign when inviting: Admin, Manager, Developer, Engineer, Standard.
Invite and manage members
- Open Profile.
- Under About Company, open Manage members (only if your role allows).
- Invite users and choose a product role.
- Edit or remove members when you have permission.
- Ask new users to complete sign up / invite.